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Information regarding the changes in the operation of the customer service

LOGO kicsi

Dear Clients,

 

We would like to inform you about the new regulations regarding the admittance of clients into our offices. From the 14th of June 2021, it is going to be possible to appear in our offices without an appointment reservation.

Please note that clients with appointments will have priority over the ones without appointments. This could result in longer waiting times without an appointment.

 

We still suggest you to book an appointment for your own convenience.

 

Thank you for your cooperation!

 

June, 2021

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OIF logó nagyonnagyonkicsi

Dear Client,

 

Please be informed that the electronic administration platform of the National Directorate-General for Aliens Policing (hereinafter: Directorate-General) called Enterhungary (www.enterhungary.gov.hu) is experiencing a temporary slowdown due to increased client interest in recent times. As a result, uploading applications and attachments might take longer than usual and the availability of the electronic payment system is limited.

 

The colleagues of the Directorate-General are working on the troubleshooting and after the full recovery of the service, a notification will be published on the website of the Directorate-General.

 

The procedural fee of applications already submitted may be paid via bank transfer, postal cheque, or in person at client services with a bank card – indicating the EH (Enterhungary) case number.

 

The Directorate-General can only consider payments transferred to the following bank account number: 10023002-00283511-02000006.

 

It is important for the identification of the applications that in case of bank transfer or postal cheque payment only one procedural fee shall be paid at once. In both cases it is important to indicate in the comment section the EH case number that the application is registered on.

 

We kindly apologise for any inconveniences caused by the malfunction of the electronic application platform.  

 

NATIONAL DIRECTORATE-GENERAL FOR ALIENS POLICING

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