Bevándorlási és Állampolgársági Hivatal

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Contact details of the central office

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Dear Visitor,

The National Directorate-General for Aliens Policing provides detailed information on procedures related to aliens policing, asylum and on related reporting obligations on its website.

We kindly ask you to read the information below before writing an e-mail to us:

1.      First of all, allow me to call your attention to the informational materials provided on our website, under the “Residence in Hungary”, “Permanent Residence in Hungary” and the “As a Refuge in Hungary” menu sections under which detailed description is available about the related procedures.

2.      Our obligation to provide information includes only inquires related to asylum and aliens policing procedures falling under the scope of the National Directorate-General for Aliens Policing. As described above, the General-Directorate does not provide information – amongst other – on the following topics:

·         bordercrossing (please inquire about this topic from the general police)

·         short-term visas (if needed) for a stay no longer than 90 days within a 180 days period (please inquire from the Ministry of Foreign Affairs and Trade)

·         acquiring Hungarian nationality, naturalization (please inquire from the responsible Government Office or the Office of the President of Republic).

3.      It is not possible to book an appointment via e-mail or phone. We recommend you to use the “Booking an appointment” function available on our website. We inform you, that appointments are generally available 2 weeks ahead therefore we recommend you to visit the function regularly as new slots are opened continuously.

Due to data protection and confidentiality regulations it is not possible to provide information on ongoing aliens policing or asylum procedures via e-mail. In case you would like to receive information on an ongoing case, please visit our regional directorates in office hours or the foreign representation where you have submitted your application.

We hereby would like to draw attention to the fact that in case the information inquired in e-mail is available on our website or falls out of the competence of the National Directorate-General for Aliens Policing, our authority does not answer your e-mail, in other cases answer is sent within the general deadline for case management.



National Directorate-General for Aliens Policing
Address: 1117 Budapest, 60 Budafoki Street 1903 Budapest, Pf. 314.
Fax: +36 1 463 9108

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call Center: +36 1 463 9292 (Mo-Thu: 8.00-16.00, Friday: 8.00-13.30)

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Last modified on

2013 Bevándorlási Hivatal, by Chronos Systems

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Dear Clients and Visitors,


Please be informed that you may request the issuance of your residence permit under transitional provisions of the new aliens policing legislation on the admission and residence of third-country nationals for one of the legal titles as per the new aliens policing legislation if you are a holder of a valid residence permit under the previous legislation. Please note that only applications for the issuance of a residence permit may be submitted in person or via the Enter Hungary system. The extension of a residence permit is not allowed under the transitional rules. An application for the issuance of a residence permit may be submitted 45 days before the date of expiry of the residence permit the soonest. In case of residence permits expiring between 1 March 2024 and 1 April 2024, an application for the issuance of a residence permit is to be submitted the latest on the last day within the validity period of the residence permit concerned.   


For further information in detail, please click on the link below: Transitional provisions concerning the entry into force of Act XC of 2023 on the general rules for the entry and residence of third-country nationals (