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For further information on the projects implemented by the National Directorate-General for Aliens Policing and co-financed by the Home Affairs Funds of the European Union please click here.
Dear Visitor,
The National Directorate-General for Aliens Policing provides detailed information on procedures related to aliens policing, asylum and on related reporting obligations on its website.
We kindly ask you to read the information below before writing an e-mail to us:
1. First of all, allow me to call your attention to the informational materials provided on our website, under the “Residence in Hungary”, “Permanent Residence in Hungary” and the “As a Refuge in Hungary” menu sections under which detailed description is available about the related procedures.
2. Our obligation to provide information includes only inquires related to asylum and aliens policing procedures falling under the scope of the National Directorate-General for Aliens Policing. As described above, the General-Directorate does not provide information – amongst other – on the following topics:
· bordercrossing (please inquire about this topic from the general police)
· short-term visas (if needed) for a stay no longer than 90 days within a 180 days period (please inquire from the Ministry of Foreign Affairs and Trade)
· acquiring Hungarian nationality, naturalization (please inquire from the responsible Government Office or the Office of the President of Republic).
3. It is not possible to book an appointment via e-mail or phone. We recommend you to use the “Booking an appointment” function available on our website. We inform you, that appointments are generally available 2 weeks ahead therefore we recommend you to visit the function regularly as new slots are opened continuously.
Due to data protection and confidentiality regulations it is not possible to provide information on ongoing aliens policing or asylum procedures via e-mail. In case you would like to receive information on an ongoing case, please visit our regional directorates in office hours or the foreign representation where you have submitted your application.
We hereby would like to draw attention to the fact that in case the information inquired in e-mail is available on our website or falls out of the competence of the National Directorate-General for Aliens Policing, our authority does not answer your e-mail, in other cases answer is sent within the general deadline for case management.
30 July 2021
Dear Clients,
We would like to inform you about the new regulations regarding the admittance of clients into our offices. From the 14th of June 2021, it is going to be possible to appear in our offices without an appointment reservation.
Please note that clients with appointments will have priority over the ones without appointments. This could result in longer waiting times without an appointment.
We still suggest you to book an appointment for your own convenience.
Thank you for your cooperation!
June, 2021
We would like to kindy inform our clients about the new working schedule of the customer service. From the 25th of May 2021. no appointment reservation is going to be needed to be able to do the biometric data recording if the case was started in the Enter Hungary system.
We also kindy suggest our clients to hand in their applications and notifications through the Enter Hungary system ( https://enterhungary.gov.hu/eh/ ) if possible.
Please still follow the compulsory healthcare regulations! In case of having symptoms of cold and fever do not visit our offices and always wear a mask covering the nose and the mouth. Also pay attention on keeping a distance of 1.5 meters between each other and follow all the public health-related rules.
Thank you for your cooperation!
National Directorate-General for Aliens Policing
May 2021
Dear Clients,
Please, be informed that the client service of Szeged has moved to 6724 Szeged, Bakay Nándor utca 3/A from 10th of May 2021.
Dear Clients,
Please be informed that our Call Center will not be available on the 23rd of April 2021 from 11 am due to maintenance reasons.
Thank you for your undestanding.
Dear Clients,
We kindly inform you that the opening hours of the North Plain Regional Directorate client service offices will be change from the 1st of April 2021 (Thursday) at according to the followings:
Győr:
Monday |
07.30-12.00 and 12.30-16.00 |
Tuesday |
07.30-12.00 |
Wednesday |
07.30-12.00 and 12.30-16.00 |
Thursday |
07.00-12.00 and 12.30-18.00 /under the pandemic situation till 17.00/ |
Friday |
No client service |
Zalaegerszeg:
Monday |
No client service |
Tuesday |
09.00-15.00 |
Wednesday |
No client service |
Thursday |
09.00-14.00 |
Friday |
No client service |
The opening hours of the client service office in Szombathely does not change.
23. March 2021
Dear Clients!
Please note that all of our offices will be CLOSED for the national holiday on the 15th of March 2021.
Thank you for your understanding!
Dear Clients,
Please be informed that the appointment booking system is not available today on the 12th of March 2021 due to technical reasons.
Thank you for your understanding.
Please be informed that due to the current situation all of our client services are going on as usual. The client service centres still receive customers only with an appointment booked in advance.
Please, if you have the opportunity, visit https://enterhungary.gov.hu for managing cases instead of appearing in person.
National Directorate-General for Aliens Policing
08 March 2021
Dear Clients,
Please be informed that our Call Center will not be available on the 1st of March 2021 due to maintenance reasons.
Thank you for your undestanding.
For further information on the projects implemented by the National Directorate-General for Aliens Policing and co-financed by the Home Affairs Funds of the European Union please click here.
As it was specified by law the official decisions, which procedures started after 1 November 2005, are announced on the website of the Office of Immigration and Nationality. If there is no result with the provided data in the search engine below, please click on the HIRDETMENY link, and repeat the search on the interface that appears.